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CEO – chief executive officer

chief executive officer
n. (Abbr. CEO)

The highest-ranking executive in a company or organization, responsible for carrying out the policies of the board of directors on a day-to-day basis.

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SOL

Smiling Out Loud (or Sh*t Out of Luck)

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SOP – standing operating procedure

standard operating procedure; SOP

A set of instructions covering those features of operations that lend themselves to a definite or standardized procedure without loss of effectiveness. The procedure is applicable unless ordered otherwise.